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Delivery Policy

Delivery Policy

Delivery conditions We use different shipping services depending on the country to which the package is sent. To track your package, our shipper will notify you by email and provide you with a tracking number. When placing your order, please include your email address so we can send you the tracking number for the package. We aim to prepare and ship your order within 2 business days [Monday to Friday, excluding holidays]. Shipments within Estonia generally arrive at the destination specified by the buyer within 3-5 working days from the date of entry into force of the sales contract. Delivery outside Estonia takes place within 3-45 calendar days. In exceptional cases, the online store has the right to deliver the goods within 60 calendar days. If your order has not been dispatched within 4 working days, please contact us. We use all reasonable resources to ensure that delivery times are met, but we are not responsible for delays in packages sent by third parties, for example due to bad weather conditions. If you have not received your order, please write to us at info@tantrade.ee. We ask that you contact us as soon as possible, but no later than 30 days after placing your order. If you contact us later, unfortunately we will not be able to track your order or issue a refund. We will replace lost or damaged orders free of charge. If your order is returned to us due to multiple failed delivery attempts, insufficient/incorrect addresses, we will not be able to refund shipping costs. If your order was shipped with free shipping, you will be responsible for the shipping costs. If your order is returned to us due to multiple failed delivery attempts or an insufficient/incorrect address, we will not be able to reimburse you for shipping costs. If your order was shipped free of charge and the recipient's address was incorrect, you must compensate us for the shipping cost.

All orders placed through this website are managed by our partner Tantrade OÜ, located at Peterburi tee, Estonia. After completing the order, an order confirmation will be sent to your e-mail.

We ship to the following countries.
Postage within Estonia (Omniva and Itella parcel machines), orders from more than 29 e-stores are free..

Country Transport companies Delivery time Shipping cost (includes local VAT) Package size Orders up to 29 EUR Orders over 29 EUR
Latvia Itella 1-2 working days PARCEL CONNECT  6.58€
Lithuania Itella 1-2 working days PARCEL CONNECT  6.58€
Finland Itella 1-5 working days PARCEL CONNECT  9.96€
Sweden Itella 3-5 working days PARCEL CONNECT  11,16€
Poland Itella 4-6 working days PARCEL CONNECT  18.00€
Czech Republic Itella 4-6 working days PARCEL CONNECT  18.00€
The Netherlands Itella 4-6 working days PARCEL CONNECT  15.75€
Germany Itella 3-5 working days PARCEL CONNECT  16.80€
Belgium Itella 4-6 working days PARCEL CONNECT  18.00€
Luxembourg Itella 4-8 working days PARCEL CONNECT  25,20€
Bulgaria Itella 4-8 working days PARCEL CONNECT  25,20€
Portugal Itella 4-8 working days PARCEL CONNECT  25,20€
Hungary Itella 4-8 working days PARCEL CONNECT  25,20€
Denmark Itella 4-8 working days PARCEL CONNECT  25,20€
Estonia Itella 1-2 working days Parcel machine XS  2.09€ €  0.00
Estonia Itella 1-2 working days Parcel machine S  2.47€ €  0.00
Estonia Itella 1-2 working days Parcel machine M  3.17€ €  0.00
Estonia Itella 1-2 working days Parcel machine L  4.25€ €  0.00
Estonia Itella 1-2 working days Parcel machine XL  5.67€ €  0.00
Finland Itella 3-5 working days Parcel machine XS  8.75€
Finland Itella 3-5 working days Parcel machine S  9.62€
Finland Itella 3-5 working days Parcel machine M  11.37€
Finland Itella 3-5 working days Parcel machine L  12,24€
Finland Itella 3-5 working days Parcel machine XL  13,13€
Estonia Omniva 1-2 working days Parcel machine S 2.82 €  0.00
Estonia Omniva 1-2 working days Parcel machine M 3,588 €  0.00
Estonia Omniva 1-2 working days Parcel machine L 4,788 €  0.00
Latvia Omniva 2-3 working days Parcel machine S 7,296
Latvia Omniva 2-3 working days Parcel machine M 8,268
Latvia Omniva 2-3 working days Parcel machine L 9,312
Lithuania Omniva 2-3 working days Parcel machine S 8,352
Lithuania Omniva 2-3 working days Parcel machine M 9.3
Lithuania Omniva 2-3 working days Parcel machine L 10,356
Albania Omniva 6-7 working days INTERNATIONAL STANDARD PACKAGE 0.25-0.5 kg  14.95€
Albania Omniva 6-7 working days 0.5-1.0 kg  21.50€
Albania Omniva 6-7 working days 1-2kg  24.60€
Albania Omniva 6-7 working days 2-5 kg  33.50€
United States of America Omniva 10-11 working days 0.25-0.5 kg  14.95€
United States of America Omniva 10-11 working days 0.5-1.0 kg  21.50€
United States of America Omniva 10-11 working days 1-2kg  24.60€
United States of America Omniva 10-11 working days 2-5 kg  38.60€
Austria Omniva 6-7 working days 0.25-0.5 kg  11,20€
Austria Omniva 6-7 working days 0.5-1.0 kg  16.90€
Austria Omniva 6-7 working days 1-2kg  19,10€
Austria Omniva 6-7 working days 2-5 kg  22.60€
Belgium Omniva 6-7 working days 0.25-0.5 kg  11,20€
Belgium Omniva 6-7 working days 0.5-1.0 kg  16.90€
Belgium Omniva 6-7 working days 1-2kg  19,10€
Belgium Omniva 6-7 working days 2-5 kg  22.30€
Bosnia and Herzegovina Omniva 6-7 working days 0.25-0.5 kg  14.95€
Bosnia and Herzegovina Omniva 6-7 working days 0.5-1.0 kg  21.50€
Bosnia and Herzegovina Omniva 6-7 working days 1-2kg  24.60€
Bosnia and Herzegovina Omniva 6-7 working days 2-5 kg  35.50€
Bulgaria Omniva 6-7 working days 0.25-0.5 kg  11,20€
Bulgaria Omniva 6-7 working days 0.5-1.0 kg  16.90€
Bulgaria Omniva 6-7 working days 1-2kg  19,10€
Bulgaria Omniva 6-7 working days 2-5 kg  20.40€
Spain Omniva 6-7 working days 0.25-0.5 kg  11,20€
Spain Omniva 6-7 working days 0.5-1.0 kg  16.90€
Spain Omniva 6-7 working days 1-2kg  19,10€
Spain Omniva 6-7 working days 2-5 kg  31.10€
The Netherlands Omniva 6-7 working days 0.25-0.5 kg  11,20€
The Netherlands Omniva 6-7 working days 0.5-1.0 kg  16.90€
The Netherlands Omniva 6-7 working days 1-2kg  19,10€
The Netherlands Omniva 6-7 working days 2-5 kg  22.80€
Croatia Omniva 6-7 working days 0.25-0.5 kg  11,20€
Croatia Omniva 6-7 working days 0.5-1.0 kg  16.90€
Croatia Omniva 6-7 working days 1-2kg  19,10€
Croatia Omniva 6-7 working days 2-5 kg  24.60€
Ireland Omniva 6-7 working days 0.25-0.5 kg  11,20€
Ireland Omniva 6-7 working days 0.5-1.0 kg  16.90€
Ireland Omniva 6-7 working days 1-2kg  19,10€
Ireland Omniva 6-7 working days 2-5 kg  28,40€
Italy Omniva 6-7 working days 0.25-0.5 kg  11,20€
Italy Omniva 6-7 working days 0.5-1.0 kg  16.90€
Italy Omniva 6-7 working days 1-2kg  19,10€
Italy Omniva 6-7 working days 2-5 kg  27.90€
Canada Omniva 10-11 working days 0.25-0.5 kg  14.95€
Canada Omniva 10-11 working days 0.5-1.0 kg  21.50€
Canada Omniva 10-11 working days 1-2kg  24.60€
Canada Omniva 10-11 working days 2-5 kg  40,30€
Greece Omniva 6-7 working days 0.25-0.5 kg  11,20€
Greece Omniva 6-7 working days 0.5-1.0 kg  16.90€
Greece Omniva 6-7 working days 1-2kg  19,10€
Greece Omniva 6-7 working days 2-5 kg  27.10€
Cyprus Omniva 6-7 working days 0.25-0.5 kg  11,20€
Cyprus Omniva 6-7 working days 0.5-1.0 kg  16.90€
Cyprus Omniva 6-7 working days 1-2kg  19,10€
Cyprus Omniva 6-7 working days 2-5 kg  23.90€
Liechtenstein Omniva 6-7 working days 0.25-0.5 kg  14.95€
Liechtenstein Omniva 6-7 working days 0.5-1.0 kg  21.50€
Liechtenstein Omniva 6-7 working days 1-2kg  24.60€
Liechtenstein Omniva 6-7 working days 2-5 kg  42.20€
Luxembourg Omniva 6-7 working days 0.25-0.5 kg  11,20€
Luxembourg Omniva 6-7 working days 0.5-1.0 kg  16.90€
Luxembourg Omniva 6-7 working days 1-2kg  19,10€
Luxembourg Omniva 6-7 working days 2-5 kg  23.80€
Malta Omniva 6-7 working days 0.25-0.5 kg  11,20€
Malta Omniva 6-7 working days 0.5-1.0 kg  16.90€
Malta Omniva 6-7 working days 1-2kg  19,10€
Malta Omniva 6-7 working days 2-5 kg  33.80€
Montenegro Omniva 6-7 working days 0.25-0.5 kg  14.95€
Montenegro Omniva 6-7 working days 0.5-1.0 kg  21.50€
Montenegro Omniva 6-7 working days 1-2kg  46.60€
Montenegro Omniva 6-7 working days 2-5 kg  36,40€
Norway Omniva 6-7 working days 0.25-0.5 kg  11,20€
Norway Omniva 6-7 working days 0.5-1.0 kg  16.90€
Norway Omniva 6-7 working days 1-2kg  19,10€
Norway Omniva 6-7 working days 2-5 kg  25.80€
Poland Omniva 6-7 working days 0.25-0.5 kg  11,20€
Poland Omniva 6-7 working days 0.5-1.0 kg  16.90€
Poland Omniva 6-7 working days 1-2kg  19,10€
Poland Omniva 6-7 working days 2-5 kg  22.30€
Portugal Omniva 6-7 working days 0.25-0.5 kg  11,20€
Portugal Omniva 6-7 working days 0.5-1.0 kg  16.90€
Portugal Omniva 6-7 working days 1-2kg  19,10€
Portugal Omniva 6-7 working days 2-5 kg  28.40€
France Omniva 6-7 working days 0.25-0.5 kg  11,20€
France Omniva 6-7 working days 0.5-1.0 kg  16.90€
France Omniva 6-7 working days 1-2kg  19,10€
France Omniva 6-7 working days 2-5 kg  29.10€
North Macedonia Omniva 6-7 working days 0.25-0.5 kg  14.95€
North Macedonia Omniva 6-7 working days 0.5-1.0 kg  21.50€
North Macedonia Omniva 6-7 working days 1-2kg  24.60€
North Macedonia Omniva 6-7 working days 2-5 kg  33,40€
Sweden Omniva 6-7 working days 0.25-0.5 kg  11,20€
Sweden Omniva 6-7 working days 0.5-1.0 kg  16.90€
Sweden Omniva 6-7 working days 1-2kg  19,10€
Sweden Omniva 6-7 working days 2-5 kg  22.20€
Romania Omniva 6-7 working days 0.25-0.5 kg  11,20€
Romania Omniva 6-7 working days 0.5-1.0 kg  16.90€
Romania Omniva 6-7 working days 1-2kg  19,10€
Romania Omniva 6-7 working days 2-5 kg  29.90€
Germany Omniva 6-7 working days 0.25-0.5 kg  11,20€
Germany Omniva 6-7 working days 0.5-1.0 kg  16.90€
Germany Omniva 6-7 working days 1-2kg  19,10€
Germany Omniva 6-7 working days 2-5 kg  23.10€
Serbia Omniva 6-7 working days 0.25-0.5 kg  14.95€
Serbia Omniva 6-7 working days 0.5-1.0 kg  21.50€
Serbia Omniva 6-7 working days 1-2kg  24.60€
Serbia Omniva 6-7 working days 2-5 kg  39,30€
Slovakia Omniva 6-7 working days 0.25-0.5 kg  11,20€
Slovakia Omniva 6-7 working days 0.5-1.0 kg  16.90€
Slovakia Omniva 6-7 working days 1-2kg  19,10€
Slovakia Omniva 6-7 working days 2-5 kg  26.40€
Slovenia Omniva 6-7 working days 0.25-0.5 kg  11,20€
Slovenia Omniva 6-7 working days 0.5-1.0 kg  16.90€
Slovenia Omniva 6-7 working days 1-2kg  19,10€
Slovenia Omniva 6-7 working days 2-5 kg  27.80€
Finland Omniva 6-7 working days 0.25-0.5 kg  11,20€
Finland Omniva 6-7 working days 0.5-1.0 kg  16.90€
Finland Omniva 6-7 working days 1-2kg  19,10€
Finland Omniva 6-7 working days 2-5 kg  25.10€
Finland (Åland) Omniva 6-7 working days 0.25-0.5 kg  11,20€
Finland (Åland) Omniva 6-7 working days 0.5-1.0 kg  16.90€
Finland (Åland) Omniva 6-7 working days 1-2kg  19,10€
Finland (Åland) Omniva 6-7 working days 2-5 kg  25.10€
Switzerland Omniva 6-7 working days 0.25-0.5 kg  11,20€
Switzerland Omniva 6-7 working days 0.5-1.0 kg  16.90€
Switzerland Omniva 6-7 working days 1-2kg  19,10€
Switzerland Omniva 6-7 working days 2-5 kg  42.20€
Denmark Omniva 6-7 working days 0.25-0.5 kg  11,20€
Denmark Omniva 6-7 working days 0.5-1.0 kg  16.90€
Denmark Omniva 6-7 working days 1-2kg  19,10€
Denmark Omniva 6-7 working days 2-5 kg  21.50€
Czech Republic Omniva 6-7 working days 0.25-0.5 kg  11,20€
Czech Republic Omniva 6-7 working days 0.5-1.0 kg  16.90€
Czech Republic Omniva 6-7 working days 1-2kg  19,10€
Czech Republic Omniva 6-7 working days 2-5 kg  22.50€
Hungary Omniva 6-7 working days 0.25-0.5 kg  11,20€
Hungary Omniva 6-7 working days 0.5-1.0 kg  16.90€
Hungary Omniva 6-7 working days 1-2kg  19,10€
Hungary Omniva 6-7 working days 2-5 kg  24.90€
The Vatican Omniva 6-7 working days 0.25-0.5 kg  14.95€
The Vatican Omniva 6-7 working days 0.5-1.0 kg  21.50€
The Vatican Omniva 6-7 working days 1-2kg  24.60€
The Vatican Omniva 6-7 working days 2-5 kg  26.10€
itella • The smallest allowed dimensions of the shipment are 15 cm x 11 cm x 3.5 cm
itella • The maximum allowed dimensions of the shipment are 120 cm 60 cm 60 cmcm
itella • The smallest allowed real weight of the shipment is 100 g
itella • The maximum permitted actual weight of the shipment is 31.5 kg

 

Package dimensions

 

XS S M L XL
itella 5X36X45 12X36X60 20X36X60 38X36X60 60X36X60
Omniva 38X64X9 38X64X19 38X64X39

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